Answering Services: Los Angeles | Orange County | California

Alert Telephone Answering Services of Los Angeles County California

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Call Center Answering ServicesCall Center Answering Services | Inquiry and Lead Management

California ( CA ) and USA Nationwide Answering Service

Most of our customers are inundated with inquiries generated from websites, dealers, partners, client referrals etc. ABCI realizes the importance of immediate client response to enhance sales. ABCI offers specialized outsourced services for lead management.

These Call Center operations include:

  • Caller information capture
  • Marketing information capture
  • Branching to different offerings and/or scripts based on answers to qualifying questions
  • Database management of customer and product information
  • Scheduling and appointment setting


Alert Call Center OutsourcingAn extensive lead generation campaign always needs one final element; capturing those leads for your sales team. Maximizing your lead generation efforts around-the-clock, however, can be an expensive venture. Many companies not equipped to manage the type of call volume a successful lead generation campaign can turn to ACCESS as a cost-effective lead generation answering service solution. We'll treat your leads like gold 24x7 because we care about the success of your lead generation campaign. Our skilled call center agents will treat your callers with the respect and privacy they deserve, and will relay their information directly to you to allow for rapid follow-through. You'll save money by not hiring additional staff to handle your calls, and you'll benefit from the outstanding customer service of ACCESS. ACCESS is your lead generation answering service solution. We are ready 24x7 to turn your ad responses into valuable leads. When it comes to successful lead generation phone answering, it's critical that your callers are treated to friendly, courteous service whenever they choose to respond. ACCESS prides itself on outstanding customer service, and we provide your callers with the highest quality service possible. Missed calls mean missed opportunities. That's why we provide you with so many ways to receive your messages.

We offer:

  • E-mail delivery of voicemail and text transcription
  • Fax PDF delivery straight to your inbox
  • Multiple paging options
  • Live operator verbal relay As well as host of other choices that can keep you in touch with your hottest leads. Even out of office, you're never out of touch.